Information we collect from or about you may vary depending on how you use the website, and information you may choose to provide to us and to other sources.
INFORMATION YOU PROVIDE TO US
Charivari Wines collects information from you when you choose to provide it to us. This includes, but is not limited to, individually identifiable information, such as your full name, a user name and password, email address, phone number, physical address, credit card information and other billing information. We may use your information also for our own analysis, research and reports on customer behaviour or for example on marketing purposes. You can choose not to provide us with personal Information, but then you may not be able to fully take advantage of certain features of our website and we may not be able to provide you with certain products and/or services.
INFORMATION WE AUTOMATICALLY COLLECT
Cookies: Certain parts of our Website may require cookies. You may adjust your browser settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of our offerings.
Information Collected From Other Sources: We may obtain information about you from other sources, including commercially available sources, such as social networks, data aggregators and cooperatives and public databases. This information may include name, demographic information, interests, and publicly-observed data, such as from social media and shopping behavior. We may combine the information we receive from and about you, including the information you provide to us, information we receive from third parties, information we automatically collect (as explained above) and information provided or collected offline including when you shop in the Stores.
We may use the information we collect from and about you for the following purposes:
1. To personalize and improve our services, the Website and the Stores, and allow you to set up a user account and profile that can be used to personalize your experience in using our services;
2. To provide you with a streamlined checkout experience;
3. To process and fulfill your order(s)/purchase(s), contact you concerning the status of an order/purchase, answer questions, respond to your inquiries or requests, or otherwise contact and communicate with you when necessary;
4. To provide you with targeted offers and advertising, including on the Website, via direct mail, e-mail, text message, or push notifications, and to contact you about upcoming Charivari sales, promotions, offers and product information. You may receive these offers in advertising that is directed to you via third party websites and media properties, including in social media.
5. To help us learn more about our visitors and customers, and to improve their shopping experience and our business;
6. To develop new products and services;
7. To research and address any problems with our Website, Stores, business, and our products and services;
8. To protect the security or integrity of the Website, Stores and our business; and
9. Otherwise, as described to you at the point of collection.
We do not share, sell, lease or rent information about our customers to unaffiliated third parties, except in the following circumstances:
A. We may share aggregate, anonymous or summary information regarding our customers and their behaviors with partners, advertisers or other third parties. This data is not personal information and so will not identify you personally.
B. The information that you provide to us, including information that we automatically collect about you (as explained above) and information we receive from third parties may be used to make Charivari Wines’ marketing efforts more efficient. The information that you provide to us, including information that we automatically collect about you (as explained above), may also be shared with trusted third parties for their own marketing purposes.
C. We also may share your email address with a third-party, such as a media agency, to send email and other communications, including interest-based advertising to you on our behalf. We may also share aggregated or de-identified information about you, including based on your email address, with our advertising and marketing partners, and third-party media properties, including social media sites, to allow them to send targeted advertising messages on our behalf.
D. We may share information with companies that provide support services to us, such as a printer, mailing house, fulfillment company, credit card processor, email service provider or web host, amongst others. These parties may need personal information about you in order to perform their functions. However, these parties may not use any personal information we share with them about you for any other purpose other than in connection with performing supporting functions for us.
E. We may publicly disclose the name, city, and state of the winner of any sweepstakes and contests.
F. We may be required to disclose such information in order to comply with legal requests and processes, otherwise protect or assert the rights, property, interests or personal safety of Charivari Wines® (including its employees, directors, suppliers, distributors, service providers, users of the Website or others), or if we are otherwise required to disclose such information by law. Any such release decisions may be made by us in our sole discretion.
I. We may use your written and/or video reviews on our Website, in Stores and/or within Charivari Wines® for product improvement, product development, customer experience improvement, and possible communication/PR purposes.
J. From time to time, we may enable you to send emails, comments and other types of messages to us and to participate in forums, blogs, interactive areas, social media website(s) operated by Charivari Wines® or a partner, in which case your name or other personal information you provide in connection with the communication may be available to the public.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee our security measures. We are not responsible for circumvention of any privacy settings or security measures.
When using the Website, you should ensure that there is no unauthorised access to your account information by limiting access to your computer (or other device) and browser by signing off after you have finished accessing your account.
LINKS TO OTHER WEBSITES
We may link to or offer some of our services in connection with third party websites or applications, which may have different privacy practices. We are not responsible for the practices of such websites or applications, and we encourage you to read and fully understand their privacy policies.
QUESTIONS AND FEEDBACK
We welcome your questions, comments and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at firstname.lastname@example.org or write to us at:
197 Route des Côtes
Contact person: Nea Berglund